Selltoss Terms of Service

1. Purpose and Scope

2. Key Definitions

1. “User” means any seller, buyer, operator, visitor, or other person who accesses or uses the service.
2. “Seller” means a user who configures a store, products, payment methods, connected channels, and order operations through Selltoss.
3. “Buyer” means a user who views or purchases seller products through a storefront, Discord, Telegram, or another connected channel.
4. “Store” means a seller's public sales surface, including connected custom domains, product listings, checkout screens, and channel commerce panels.
5. “Product information” means product names, descriptions, images, prices, categories, stock, fulfillment content, purchase instructions, external links, and any other seller-supplied material.
6. “Prohibited product” means any product or material that enables or materially supports illegal activity, fraud, identity abuse, privacy violations, security abuse, sanctions evasion, or infringement of another party's rights.

3. Changes to These Terms

1. These Terms become effective when they are posted in the service or otherwise made available to users.
2. We may update these Terms where permitted by law.
3. If a change is material or may negatively affect users, we will provide reasonable notice through the service, by email, or by another appropriate method.
4. Continued use of the service after the effective date of updated Terms means that you accept the updated Terms, unless applicable law requires a separate consent process.

4. Nature of the Service

1. Selltoss provides technical tools that let sellers list digital products and sell through web storefronts, Discord, Telegram, and other channels.
2. Unless Selltoss is expressly selling its own subscription, credits, or add-on features, the seller is responsible for the product, its legality, accuracy, quality, rights, delivery, refunds, and customer support.
3. We may review products, process order states, restrict access, preserve logs, request information, and limit use of the service where needed for safety, compliance, fraud prevention, or platform integrity.

5. Accounts and Workspaces

1. You may create an account and workspace using an email address or supported social login that you control.
2. You are responsible for securing your account, authentication methods, API keys, bot tokens, payment credentials, SMTP credentials, and other sensitive settings.
3. You must not share credentials with unauthorized parties or allow others to use the service in a way that violates these Terms.
4. We may temporarily restrict an account or workspace if we reasonably suspect account compromise, spam, fraud, payment abuse, or a security risk.

6. Seller Responsibilities and Local Law

1. Sellers must comply with the laws and platform rules that apply to their products, buyers, country of operation, and sales channels.
2. Sellers must accurately disclose product type, price, currency, tax or fee treatment, delivery method, stock status, refund terms, and support contact information.
3. Sellers are responsible for obtaining any rights, licenses, consents, registrations, permits, and tax treatment required for the products and customer data they handle.
4. Where a seller must provide its own terms, privacy notice, refund policy, business identity, marketplace disclosure, or statutory consumer notice, the seller is responsible for making that information available to buyers.

7. Purchases, Payments, and Order Status

1. Before placing an order, buyers should review the product, quantity, price, currency, payment method, delivery method, and payment expiry time.
2. Payments may be processed through seller-connected providers or providers enabled through the service, including NOWPayments, Stripe, PayPal, Cash App, or other providers.
3. For cryptocurrency payments, buyers must use the exact coin, network, address, amount, and expiry shown at checkout. Transfers to the wrong address or network may be irreversible.
4. Order status, payment status, receipts, and channel notifications are based on provider responses and Selltoss processing. Delays, failures, cancellations, partial payments, or manual review may occur.
5. Selltoss helps track payment and order state, but does not assume the seller's responsibility for product fulfillment or the seller's own sales terms.

8. Digital Fulfillment, Withdrawal, and Refunds

1. The service supports automatic stock-code delivery, shared content delivery, and manual seller fulfillment depending on product settings.
2. Because digital products can be consumed immediately, refunds or cancellation may be limited after payment completion, code reveal, file or content access, or stock consumption, except where mandatory law gives the buyer a non-waivable right.
3. Sellers are responsible for resolving disputes caused by stock shortage, manual delivery delays, buyer input mistakes, support delays, or channel notification failures.
4. We may preserve and review order records, delivery records, payment states, and event history for dispute handling, fraud prevention, and legal compliance.

9. Subscriptions, Credits, Taxes, and Fees

1. Plans, operating credits, payment fees, feature limits, and platform fees are shown in the dashboard or pricing screens.
2. Credits may be used only for designated service purposes and are not cash, deposits, stored value, or a bank product.
3. Selltoss subscriptions or credit purchases may be processed through Polar or another payment processor or merchant of record selected by Selltoss.
4. Sellers are responsible for determining and satisfying any tax, VAT, sales tax, consumption tax, reporting, withholding, or invoicing obligations for their own sales.
5. Used services, consumed credits, and already-processed order fees may be non-refundable except where required by law.

10. Prohibited Conduct and Products

1. Drugs, weapons, explosives, child sexual abuse material, human trafficking, terrorism, or other serious criminal activity.
2. Stolen accounts, session cookies, access tokens, OTPs, leaked personal data, payment data, identity documents, KYC-verified accounts, or other identity abuse tools.
3. Malware, phishing kits, ransomware, stealers, DDoS tools, botnets, unauthorized hacking services, or products intended to compromise third-party systems.
4. Counterfeit goods, pirated works, license circumvention tools, or products that infringe intellectual property or other rights.
5. Payment fraud, chargeback abuse, fake proof of payment, scams, money laundering, sanctions evasion, or export-control evasion.
6. Attempts to evade review or enforcement through coded language, image text, external links, split listings, obfuscation, or automation abuse.
7. Any conduct that creates material legal, security, operational, or reputational risk for Selltoss or its users.

11. Review, Enforcement, and Appeals

1. We may review product information, images, stock, fulfillment content, orders, and usage records through automated systems and human review.
2. If we find a potential violation of these Terms, policy, law, or third-party rights, we may reject, hide, suspend, delete, limit, or warn about a product, store, workspace, or account.
3. Where harm is serious or urgent, we may act without prior notice.
4. To prevent abuse, we may withhold some detection criteria, model logic, internal rules, and security signals.
5. Users may submit an appeal or explanation through the contact channel we provide, and we will review it within a reasonable scope.

12. External Services and Connected Channels

1. The service may interoperate with Supabase, Vercel, Polar, NOWPayments, Stripe, PayPal, Discord, Telegram, Resend, SMTP providers, Proxycheck, and other third-party services.
2. Third-party outages, policy changes, review delays, API limits, account actions, and network errors may delay or disable parts of the service.
3. Sellers are responsible for ensuring that their connected accounts, bots, domains, payment methods, SMTP settings, and webhooks comply with provider terms and applicable law.

13. Personal Data and Content Handling

1. We process personal data and usage records as needed to provide the service, process orders and payments, secure the platform, prevent abuse, resolve disputes, and comply with law.
2. Sellers may be independent controllers or businesses for buyer data they collect through their own stores and must provide any seller-specific privacy notice or lawful basis required by local law.
3. Sellers must not include another person's personal data, credentials, confidential information, or illegally obtained material in product information, stock, fulfillment content, or support messages.
4. Details about Selltoss data handling are provided in our Privacy Policy.

14. Service Changes and Interruptions

1. We may change, limit, maintain, suspend, or discontinue all or part of the service for operational, technical, security, or legal reasons.
2. We will provide advance notice for planned maintenance or material feature changes where reasonably possible.
3. We may act without prior notice in urgent security incidents, third-party outages, legal requests, or system failures.

15. Limitation of Liability

1. To the extent permitted by law, Selltoss is not liable as a direct party to seller-buyer transactions for seller products, product rights, fulfillment, refunds, taxes, or consumer disputes.
2. To the extent permitted by law, we are not responsible for losses caused by events outside our reasonable control, including cloud outages, payment-provider failures, communication failures, war, terrorism, natural disasters, or government action.
3. Where our liability cannot be excluded, it may be limited to the amount the relevant user actually paid to Selltoss for the service giving rise to the claim, to the extent permitted by law.
4. Nothing in these Terms excludes rights, remedies, or liabilities that cannot be excluded under mandatory law.

16. Governing Law and Disputes

1. These Terms are interpreted as platform operating rules without limiting mandatory consumer or privacy rights that apply to users in their own jurisdiction.
2. If a dispute arises, the parties will first try to resolve it in good faith.
3. If the dispute cannot be resolved informally, venue, procedure, and governing law will be determined under applicable law and conflict-of-law principles, including any mandatory consumer forum rules.

17. Contact